"It is an unfortunately all too rare an occasion when I get the opportunity to express my delight and pleasure with the quality of the service and products received from a vendor nowadays. About two weeks ago I ordered one of your used Meade ETX telescopes. It arrived yesterday in approximately the time frame suggested, and I must say aside of the mounting screw marks on the finder scope it is difficult to determine that it is a used item either from ppearance or optical performance. Would that all such purchases were in as good a condition or as promptly delivered. Keep up the good work."

BS, Oregon

 

"Received the (pre-owned) ETX on April 20. Your right. It is very clean. In fact I would call it virtually brand new! Used it to observe the Sun this weekend. Everything works great and I am quite satisfied. Thanks."

DM, Florida

 

"Thank you so much for your assistance. The camera arrived in plenty of time and performed beautifully. I have not tried out all aspects of it yet (it's a monster), but am having fun with it. ... Again, thank you so much for your assistance. Is there a place I can let people using the internet know that you folks have one very satisfied customer? Just let me know."

RH, Texas

 

"To all the sales staff, I Am a long time Nikon customer 20 yrs +). Just ordered and received a coolpix 990 digital i am sorry i didn't get the names of my salesmen but talked to at least two different salesfolks. They gave me all the information that i needed and answered all of the questions that i asked and there were many questions that I asked. They did an excellent job on the phone and were very knowledgable about camera function and use and i want to compliment your folks for the very good job they did... the camera price was exactly as quoted and it was shipped and received on time. GREAT JOB! Hope to do more business in the future with you, thanks for the excellent service."

JR, Wisconsin

 

"I have been looking for the new Nikon N65 camera as a Christmas present for my wife. After spending several days on the internet unsuccessfully trying to find camera dealers that have the product in their inventory, I walked into my kitchen and review my mail. Seeing the Shutan catalog, a little voice said, call them. I want to let you know that I talked to Neal, your sales associate. He was terrific! In less than 5 minutes, he located all of the items in your inventory, closed the transaction by selling me the extended warranty. And even provided me with some outstanding product information. Kudos to Neal!"

WF, Michigan

 

"Just wanted to give you a pat on the back for a job well done. A couple of weeks ago I ordered a solar filter for my ETX-125, no problem it arrived at the door safely packaged. Last week I ordered the a/c adapter and it arrived today. Keep up the good work, you've got a satisfied customer here. Thanks."

PS, Iowa

 

"Just a note to let you know the (pre-owned) OM-4T arrived safely. It's beautiful, and I'm relieved to see that I didn't overspend on it (though I guess that's open to debate). It's really LNIB, as you described. The lens caps you sent look good, too.... It's been a pleasure dealing with you, and I hope we'll do business again. Best wishes".

GM, Arizona

 

"The lenses arrived today and they are magnificent. I am very pleased."

SB, South Dakota

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Our Year 2005 Buying Guide is free for the asking! Includes Cameras, Lenses, Digital Still, Video, Telescopes, Binoculars, and more. Order one now!